Providing Special Services During Critical Situations (War and Internet Blackouts)

Vijegan Brokerage: Your Representative in Iran During Difficult Times

At Vijegan Brokerage, we stand alongside Iranians abroad to bridge the distance during Iran’s critical moments and alleviate our compatriots’ concerns to the best of our ability. We strive to adapt our services to the demands of these challenging days.

We understand that living abroad implies accepting distance; however, unforeseen circumstances can turn this distance into a nightmare. Hearing ominous news about the possibility of war or internet blackouts brings back distressing memories, making access to your loved ones in Iran difficult and stressful.

In such moments, when phones don’t ring and messengers go silent, the greatest need for any Iranian abroad is having a “representative on the ground”—someone who can follow up on urgent matters on your behalf.

Our Commitment: Humanitarian Services Beyond Commercial Contracts

Vijegan pledges that in the event of public crises (such as war, floods, earthquakes, or pandemics), we will shift our priority from commercial services to supportive and emergency aid. These services are provided without commercial motives or financial gain, based solely on professional and ethical commitment, to ease the burden on our fellow Iranians abroad.

Scope of Emergency Services

When your physical presence in Iran is impossible and communication is difficult, our executive team will act on your behalf:

Ensuring Family Well-being (Top Priority)

In Iranian culture, nothing is more important than family. If communication lines are cut and you are worried about your parents or relatives, Vijegan’s trusted staff will personally check on their status in Iran.

Supplying Urgent Needs (Medicine and Vital Items)

In critical conditions, accessing medicine and food may be difficult for the elderly or the sick:

• Our support team will handle the search and procurement of rare or vital medicines.
• We will purchase and deliver essential food and hygiene items to your loved ones’ doorsteps so they do not need to leave their homes in unsafe conditions.

Assistance in Emergency Relocation and Medical Matters
Should an incident occur or an urgent transfer be needed:

• Coordinating ambulances or vehicles to transport patients to medical centers.
• Assisting in moving families from high-risk zones to safer areas or other cities.
• Physical presence alongside your patient in the hospital as a companion, while you are thousands of kilometers away.

Handling Unavoidable Administrative and Legal Matters
Sometimes, failing to pursue a legal file on time causes irreparable damage (e.g., court appearances):

• Even if offices are semi-closed, our lawyers will attend in person to prevent the loss of your rights.
• Safeguarding your important documents against physical incidents.

How to Reach Us During Internet Blackouts?

You might ask, how can we reach Vijegan without the internet? We keep our infrastructure ready for offline conditions. Even if WhatsApp and Telegram are down, landlines and mobile networks (Voice and SMS) usually remain available.

• Direct Line: Our office lines and emergency numbers (save them now) will be accessible.
• Representatives Abroad: We are establishing a communication network so you can contact our reps abroad, who will relay your requests to the Iran office via secure channels.

Closing Remarks:

We hope that our beloved Iran always remains in peace and security, and that you never find the need to use these emergency services. However, should difficult days lie ahead, know that our commitment to handling your affairs remains steadfast.

Backed by years of experience in serving compatriots abroad, Vijegan has taken all necessary precautions within its power to ensure that, in the event of unfortunate occurrences in Iran, you experience less anxiety across the borders.

In case of any disruption, please contact us via the listed numbers to share your request.

Emergency Contact Channels:

• Office Phone: +98 21 8889 5338
• Emergency Mobile: +98 930 803 3636 (This line is always ON)
• Address: Unit 2, No. 1, Zhaleh St., North Aban St. (Azodi), Karim Khan Blvd., Tehran.